Thank you @Oxy for taking charge and creating this topic!
We don’t know. It’s always hard to figure that out. The first D in DDoS is for Distributed, meaning the attack is coming from many sources at once. At some times, you can find certain networks or botnets to be the source of the attack, but then you still don’t know who actually set that botnet to attack our servers.
The listed IP address is still down. We don’t know when it will be back up.
To respond to some of the messages here.
That IP address is the IP address of the FTP server. Please login to the client area and find the Website IP listed there.
This outage is only an attack on the website IP address. phpMyAdmin, FTP and the file manager are unaffected, so you can move your own website to another account (and therefore IP address) if you want to.
Typically, an IP address isn’t down because the IP address is being attacked, but because a website on that IP address is the target of the attack (and all the other sites are just collateral damage). So moving all sites to another IP address would also move the attack target to the new IP address, meaning the attack moves to the new IP address too.
So all-in-all, moving to a different IP address probably doesn’t provide any benefit.
And when the attack does end, then people who use their own nameservers still need to manually update their DNS settings to the new IP address, so there is a clear downside to moving the IP.
“That IP address is the IP address of the FTP server. Please login to the client area and find the Website IP listed there.”
hear it is
“create a new topic and describe the issue there.”
I didn’t got any reply I did it 2 times.
the first time the post got deleted
and the second time
got a reply about my website but not the ftp or file manager.
I tryed the things the guide menschened
but it didn’t solve it