Website not reachable from few locations

Hi there,

My website www.sreetech.online is not been reachable from few locations and here is the trace route information.

C:\Users\Shravan>ping 185.27.134.65

Pinging 185.27.134.65 with 32 bytes of data:
Request timed out.

Ping statistics for 185.27.134.65:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),

C:\Users\Shravan>tracert 185.27.134.65

Tracing route to 6513427185.ifastnet.org [185.27.134.65]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.0.1
2 5 ms 3 ms 5 ms ec2-3-1-4-5.ap-southeast-1.compute.amazonaws.com [3.1.4.5]
3 3 ms 3 ms 3 ms 103-103-212-9.rev.5net.in [103.103.212.9]
4 66 ms 67 ms 66 ms 59.145.88.221
5 97 ms 96 ms 95 ms 182.79.146.6
6 95 ms 95 ms 95 ms 116.51.31.53
7 95 ms 97 ms 102 ms ae-2.r21.sngpsi07.sg.bb.gin.ntt.net [129.250.3.131]
8 261 ms 267 ms 260 ms ae-8.r24.londen12.uk.bb.gin.ntt.net [129.250.7.64]
9 267 ms 267 ms 267 ms ae-1.r04.londen05.uk.bb.gin.ntt.net [129.250.4.141]
10 270 ms 266 ms 265 ms 213.130.47.90
11 255 ms 255 ms 255 ms 31.22.6.21
12 279 ms 276 ms 275 ms cust.te3-1.cr-4.rel.ncl.wildcard.net.uk [31.22.6.126]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Plz let me know is this issue from infinity or from ISP?

@Shravan-Thummalapelly said:
Hi there,

My website www.sreetech.online is not been reachable from few locations and here is the trace route information.

C:\Users\Shravan>ping 185.27.134.65

Pinging 185.27.134.65 with 32 bytes of data:
Request timed out.

Ping statistics for 185.27.134.65:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),

C:\Users\Shravan>tracert 185.27.134.65

Tracing route to 6513427185.ifastnet.org [185.27.134.65]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.0.1
2 5 ms 3 ms 5 ms ec2-3-1-4-5.ap-southeast-1.compute.amazonaws.com [3.1.4.5]
3 3 ms 3 ms 3 ms 103-103-212-9.rev.5net.in [103.103.212.9]
4 66 ms 67 ms 66 ms 59.145.88.221
5 97 ms 96 ms 95 ms 182.79.146.6
6 95 ms 95 ms 95 ms 116.51.31.53
7 95 ms 97 ms 102 ms ae-2.r21.sngpsi07.sg.bb.gin.ntt.net [129.250.3.131]
8 261 ms 267 ms 260 ms ae-8.r24.londen12.uk.bb.gin.ntt.net [129.250.7.64]
9 267 ms 267 ms 267 ms ae-1.r04.londen05.uk.bb.gin.ntt.net [129.250.4.141]
10 270 ms 266 ms 265 ms 213.130.47.90
11 255 ms 255 ms 255 ms 31.22.6.21
12 279 ms 276 ms 275 ms cust.te3-1.cr-4.rel.ncl.wildcard.net.uk [31.22.6.126]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Hi,
I have currently visited your site and I can’t reached it and also I lookup on your site and there’s a problem with your DNS and another things, I looked up your trace route and failed because of Nameservers issue.

if DNS issue, it should not be reachable to every location?

@UnknownLolz said:

@Shravan-Thummalapelly said:
Hi there,

My website www.sreetech.online is not been reachable from few locations and here is the trace route information.

C:\Users\Shravan>ping 185.27.134.65

Pinging 185.27.134.65 with 32 bytes of data:
Request timed out.

Ping statistics for 185.27.134.65:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),

C:\Users\Shravan>tracert 185.27.134.65

Tracing route to 6513427185.ifastnet.org [185.27.134.65]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.0.1
2 5 ms 3 ms 5 ms ec2-3-1-4-5.ap-southeast-1.compute.amazonaws.com [3.1.4.5]
3 3 ms 3 ms 3 ms 103-103-212-9.rev.5net.in [103.103.212.9]
4 66 ms 67 ms 66 ms 59.145.88.221
5 97 ms 96 ms 95 ms 182.79.146.6
6 95 ms 95 ms 95 ms 116.51.31.53
7 95 ms 97 ms 102 ms ae-2.r21.sngpsi07.sg.bb.gin.ntt.net [129.250.3.131]
8 261 ms 267 ms 260 ms ae-8.r24.londen12.uk.bb.gin.ntt.net [129.250.7.64]
9 267 ms 267 ms 267 ms ae-1.r04.londen05.uk.bb.gin.ntt.net [129.250.4.141]
10 270 ms 266 ms 265 ms 213.130.47.90
11 255 ms 255 ms 255 ms 31.22.6.21
12 279 ms 276 ms 275 ms cust.te3-1.cr-4.rel.ncl.wildcard.net.uk [31.22.6.126]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Hi,
I have currently visited your site and I can’t reached it and also I lookup on your site and there’s a problem with your DNS and another things, I looked up your trace route and failed because of Nameservers issue.

I can reach the site tho…

1 Like

Its automatically resolved and I can reach though… but it is happening frequently… i also sent the trace route command output

Probably answer here: https://forum.infinityfree.com/discussion/4671/unable-to-reach-site#latest
Same thing I guess

For starters, pings and traceroutes are blocked on the servers. Fortunately, you don’t need to use pings or traceroutes to open a web page or manage files.

The traceroute looks completely normal though. You can see the connection travel the internet and go dark after entering the free hosting network. Which is completely normal.

@Shravan-Thummalapelly said:
My website www.sreetech.online is not been reachable from few locations

So does that mean you’ve been able to connect successfully from other locations? And was this traceroute generated from one of the working or non working locations?

Also, what do you see exactly when you try to open your website on a location where it doesn’t work.