Website’s configuration prevents you from accessing this page

Greetings, I’ve been trying to setup a chat-app thats hidden into an art gallery. You click one of the images and you are redirected to mycoolwebsite.com/chat-app.php for example. except when i click the image i get this error: The website’s configuration prevents you from accessing this page. I tried going into my control panel and file manager to change the permission settings but it didn’t help. I’m sure this is some silly mistake I made but I would gladly appreciate some help as soon as possible. Thank you

Hello and welcome! Unfortunately, chat based apps are not allowed, as they require too much server power to run. You can embed chat apps that are hosted elsewhere, but you cannot host the actual app here.

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