Websites on 185.27.134.33 and 185.27.134.34 are down

Websites hosted on the IP address 185.27.134.34 are currently seeing 502 Bad Gateway errors, or Connection Timed Out errors.

You can find the IP address of your hosting account by checking the Website IP field in the Account Details panel in the client area.

We’re still investigating the cause of this issue, so we don’t know when this will be fixed. I will update this post as soon as I know more.

UPDATE: This issue was just resolved.

UPDATE 2: The server appears to have gone down again.


We are aware of the issue and are doing our best to get this resolved as soon as possible.

I completely understand that this may cause confusion and you will have additional questions. I am happy to provide any information I have to help you.

However, to keep the contents of this topic clean, clear and concise, I ask that you carefully read the Outage Communication Rules before posting.

In a nutshell:

  • Please keep the posts about the outage in this topic, and all posts not about this outage outside of this topic.
  • Please post relevant questions only that have not been answered yet. It may be compelling to ask obvious questions like “when will this be fixed”, but basic information like that will be put in this message as soon as we know it.
  • Please carefully check the known symptoms and affected components.
    • If you are on the affected components, you are almost certainly affected by the outage. If so, please refrain from simply stating you are affected, it does not help get your service back up faster.
    • If you are not on the affected components but do experience all of the symptoms, please say so below so we can check if our list is incomplete.
    • If you do not experience all listed issues and are not on the components that are known to be affected, the issue you are experiencing is most likely not related to this outage. If so, please create a new topic in the Hosting Support category and describe the issue there.
  • If you say you are affected by the outage, please always include your website URL. I can’t check if you are affected by the outage if you don’t say which of your websites is affected.

Posts that do not follow these rules may be deleted without warning. This is to help ensure that all the relevant information is easily available to everyone reading this topic.

3 Likes

So, my website to be continued with error, my website it’s this >> https://rgmarketing.ga

Yes, I’m aware, I updated the topic to reflect that.

This situation that every now and then a server is down - is SO frustrating, seems that no upgrade to iFastNet servers are helping that much…

To quote the original message:

Please post relevant questions only that have not been answered yet. It may be compelling to ask obvious questions like “when will this be fixed”, but basic information like that will be put in this message as soon as we know it.

And:

We’re still investigating the cause of this issue, so we don’t know when this will be fixed. I will update this post as soon as I know more.

If I knew when this would be fixed, I would have said so already.

Hey! Now the issue is solved and all the website works!

it has been going up and down totally - also when up terrible speed!!

Bruh. Its not fixed for everyone

Is Working

Is working.

Is working - Whoops, didn’t realize this is the FTP IP. FTP is working BTW.

DO NOT POST ON THIS TOPIC UNLESS THE IP IS 185.27.134.33 OR 185.27.134.34

2 Likes

At this time, the .33 and .34 IPs are up, but the .59 and .60 IPs just came up and the .98 and .116 IPs just went down.

This is all a consequence of the issues explained here, which I just pinned again:


It’s the FTP server IP, so of course it doesn’t show any web page.

1 Like