Website's server DNS Could not be found

[rishabhdadhich]

I have been using this infinityhost as my web host provider. Mywebsite was working all fine but reently my site is not working on Smartphone devices and generates DNS could not be found error. Whereas on my Computer the website gets load but the CSS is missing. Only plain HTML page is seen.

My website URL is:
rishabhdadhich.com

What I’m seeing is:
This site can’t be reached. Website’s server DNS could not be found.
This is when i search website using Smartphone devices whereas on Computer , the website can be seen but without CSS. It is just plain HTML.

I’m using this software:
I am using firefox and chrome as a browser.

Additional information:
I have already checked the script. It looks all fine. Both HTML and CSS are linked and saved in htdocs.

[Ergastolator1]

Please read this topic, as it lets you know more about this and how to solve it:

Is your .com domain down? Check your nameservers!

Do you have a .com domain which is down? Has it been unreachable since the 19 of August? If so, your nameservers have likely been changed by VeriSign as a result of an outage of the epizy.com domain. If that happened, you will need to fix the nameserver settings of your domain. How do I know I’m affected? To check if you are affected by this issue, you can use a DNS lookup tool. On DigWebInterface, you can enter your domain name in the box on the top left of the screen, and then click the Dig…

[rishabhdadhich]

I have already checked that. I dig it up and the output mentions [email protected] (Default):

[Ergastolator1]

You need to use this pre-configured DWI, overwriting example.com with your domain and clicking on “Dig”, to see the nameservers you have set. Then follow the rest of the topic.

[rishabhdadhich]

this is what is see.

[Ergastolator1]

Follow the rest of the topic, quoted by me:

@Admin

How do I fix my domain name?

To fix this issue, you need to set your domain’s nameservers back to our nameservers, rather than the broken values they hold now.

You can use ns1.epizy.com and ns2.epizy.com OR ns1.byet.org and ns2.byet.org .

To do this, you will need to login to your domain registrar and change the nameservers there. We have some generic instructions in our knowledge base, but the exact instructions vary depending on which provider you’re using.

What caused this issue?

On August 19, the epizy.com domain name went down due to a technical problem at our domain registrar. Our registrar was able to fix our domain, however, it appears to have hit a bug in VeriSign (the central authority of the .com domain extension). This bug has changed the nameservers of all domains which were using ns1-2.epizy.com to ns1-2.epizy.com.namesilo.com .

It’s not normal that domain registrars, domain owners or hosting providers are able to cause changes to the domain names of other people registered with other companies. So this is quite a severe issue with VeriSign. And because of that, we are not able to fix this issue for you.

You can learn more about the epizy.com outage in this topic: Epizy.com unreachable in some places around the world.

[rishabhdadhich]

Okay. Have made changes to nameservers from epizy to byet.org
But still the error says “We can’t connect to the server at www.rishabhdadhich.com”

I guess it takes time to update.

[Ergastolator1]

@rishabhdadhich

I guess it takes time to update.

That’s right. You need to wait for at least 72 hours before you access the website again.