Websites timing out, FTP server unreachable
Since this morning around 4:00 UTC, many websites, as well as the FTP server, are unreachable.
Approximately 20%-25% of all websites are currently returning Connection Timed Out errors (Cloudflare reports this as status code 522).
When trying to login to FTP, you may see this error message:
421 3900 users (the maximum) are already logged in, sorry
This issue affects all accounts, even the accounts which are still accessible at this time.
Because the file manager(s) use FTP as well, the file managers also cannot connect to your website.
We’re still investigating the cause of this issue.
UPDATE: As of 13:00 UTC, the FTP service and all websites have been restored. We’re sorry for the inconvenience caused.