What exactly is not allowed

Can someone translate this for me? What is not allowed/caused suspension? And how do I fix it without access to my accounts?

epizy.com/epiz_22271134/htdocs/sitepro/index.php” is not allowed here. "

Isn’t that just my site builder?

@carolanne10 said:
Can someone translate this for me? What is not allowed/caused suspension? And how do I fix it without access to my accounts?

epizy.com/epiz_22271134/htdocs/sitepro/index.php” is not allowed here. "

Isn’t that just my site builder?

What do you even mean exactly?
Can you give screenshots of what you see?

Yes, the abuse detection system has a problem with SitePro, which is one of the reasons why we’ve decided to remove SitePro for new users and we plan to remove SitePro for existing users.

This would be a good time to look into using something else to build your website: https://forum.infinityfree.net/discussion/3650/site-pro-is-deprecated-and-may-be-removed-soon