Why can not you install WoltLab Suite Forum?

Hosting Support
1

Have a nice day,
I’m new here and would like to install a WoltLab Suite forum, but only give errors during installation, even though the file is complete and error free. On an old hosting was fine, but not here, why not?.

2

Can you please share which errors your forum software gives when you try to install it? If there is any problem, I’m happy to look into it, but I do need some indication of what that problem could be.

1 Like
3

I would like to move my forum here, but somehow it does not seem to work with the backup database, so I can not put the backup into the database, how can I do this?.

Error:

What happened?

An error has occured while trying to handle your request and execution has been terminated. Please forward the above error code to the site administrator.

The error code can be used by an administrator to lookup the full error message in the Administration Control Panel via “Logs » Errors”. In addition the error has been written to the log file located at */log/2019-05-10.txt and can be accessed with a FTP program or similar.

Notice: The error code was randomly generated and has no use beyond looking up the full message.

System Information

  • PHP Version:7.0.19
  • WoltLab Suite Core:3.1.9
  • Peak Memory Usage:0.996/158 MiB
  • Request URI:/
  • Referrer:
  • User Agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36

Original Error

  • Error Type:PDOException
  • Error Message:SQLSTATE[HY000] [2002] No such file or directory
  • Error Code:2002
  • File:*/lib/system/database/MySQLDatabase.class.php (45)
  • Stack Trace:
    • #0 */lib/system/database/MySQLDatabase.class.php (45):
    • PDO->__construct(‘[redacted]’, ‘[redacted]’, ‘[redacted]’, ‘[redacted]’)
    • #1 */lib/system/database/Database.class.php (119):
    • wcf\system\database\MySQLDatabase->connect()
    • #2 */lib/system/WCF.class.php (359):
    • wcf\system\database\Database->__construct(‘[redacted]’, ‘[redacted]’, ‘[redacted]’, ‘[redacted]’, ‘[redacted]’)
    • #3 */lib/system/WCF.class.php (164):
    • wcf\system\WCF->initDB()
    • #4 */global.php (13):
    • wcf\system\WCF->__construct()
    • #5 */index.php (8):
    • require_once(‘*/global.php’)

Final Error

  • Error Type:wcf\system\database\exception\DatabaseException
  • Error Message:Connecting to MySQL server ‘localhost’ failed
  • Error Code:2002
  • File:*/lib/system/database/MySQLDatabase.class.php (65)
  • Stack Trace:
    • #0 */lib/system/database/Database.class.php (119):
    • wcf\system\database\MySQLDatabase->connect()
    • #1 */lib/system/WCF.class.php (359):
    • wcf\system\database\Database->__construct(‘[redacted]’, ‘[redacted]’, ‘[redacted]’, ‘[redacted]’, ‘[redacted]’)
    • #2 */lib/system/WCF.class.php (164):
    • wcf\system\WCF->initDB()
    • #3 */global.php (13):
    • wcf\system\WCF->__construct()
    • #4 */index.php (8):
    • require_once(‘*/global.php’)
4

Error Message:Connecting to MySQL server ‘localhost’ failed

https://infinityfree.net/support/common-mysql-errors/

1 Like
5

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