Your account is suspended this could be due to reaching limits of your hosting plan or for abuse.

Please tell me what happened and what to to do to reactivate. when I tried to submit a support ticket, this is what I got " This account does not have any domains attached to it, so it cannot be reactivated." . here is my username > epiz_21785837. Thank you

It is already stated on Knowledgebase

It is likely that your account has reached Daily Hit. The only way to reactivate is to wait until the next day.

I also wondered whether upgrading plugins (like wordpress) could also use the daily hit.

@CeasarQuinta said:
Please tell me what happened and what to to do to reactivate. when I tried to submit a support ticket, this is what I got " This account does not have any domains attached to it, so it cannot be reactivated." . here is my username > epiz_21785837. Thank you

Have you got any domains attached to your account?
Alos,have you received the email as said in the KB?