"Your account must be active to access its files"

Hosting Support
1

My website URL is: http://kamildev.net

What I’m seeing is: The file manager button is disabled and says “Your account must be active to access it’s files”

Additional information:
I just bought my kamildev.net domain today. I have followed the custom domain guide and changed the name servers to InfinityFree. When visiting my domain, I see the default InfinityFree page, but I am unable to access the file manager to change it.

Please help me ASAP, thanks.

2

Try to access the Control Panel at least once to unlock FTP access, and use the “Online File Manager” from it.

2 Likes
3

Thanks. This should be a bit more clearer. Even just saying that on the disabled button hover text would suffice.

1 Like
4

I’m preparing a change to make the control panel access requirement more clear.

1 Like
5

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