Your emails and unsubscribe issues

http://osprey.42web.io

  1. Your emails to me are in the wrong format, they look like this:-
    " <html xmlns=“http://www.w3.org/1999/xhtml”> A followup about your free hosting #outlook a{ padding:0; } .ReadMsgBody{ width:100%…etc, etc"
  2. The unsubscribe link does not work
    Alex

Your first point is the start of a HTML document.

As for your second point, you should be able to disable email notifications in the client area.

I can see the source for the whole of the email:-
I didn’t want post it all but when I open the email this is what I see:-

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
    <title>A followup about your free hosting</title>
    
<style type="text/css">
	#outlook a{
		padding:0;
	}
	.ReadMsgBody{
		width:100%;
	}
	.ExternalClass{
		width:100%;
	}
	.ExternalClass,.ExternalClass p,.ExternalClass span,.ExternalClass font,.ExternalClass td,.ExternalClass div{
		line-height:100%;
	}
	body,table,td,p,a,li,blockquote{
		-webkit-text-size-adjust:100%;
		-ms-text-size-adjust:100%;
	}
	table,td{
		mso-table-lspace:0pt;
		mso-table-rspace:0pt;
	}
	img{
		-ms-interpolation-mode:bicubic;
	}
	body{
		margin:0;
		padding:0;
	}
	img{
		border:0;
		line-height:100%;
		outline:none;
		text-decoration:none;
		max-height:100%;
	}
	img[style]{
		height:auto !important;
	}
	table{
		border-collapse:collapse !important;
	}
	body,#bodyTable,#bodyCell{
		height:100% !important;
		margin:0;
		padding:0;
		width:100% !important;
	}
	#bodyCell{
		padding:20px;
	}
	#templateContainer{
		width:600px;
	}
	.footer-img{
		width:300px;
		text-align:center;
	}
	body,#bodyTable{
		background-color:#e4f5f9;
	}
	#bodyCell{
		border-top:4px solid #BBBBBB;
	}
	#templateContainer{
		border:0px;
	}
	h1{
		color:#2a3c43 !important;
		display:block;
		font-family:Helvetica;
		font-size:34px;
		font-style:normal;
		font-weight:normal;
		line-height:1.3em;
		letter-spacing:normal;
		margin-top:0;
		margin-right:0;
		margin-bottom:20px;
		margin-left:0;
		text-align:left;
	}
	h2{
		color:#2a3c43 !important;
		display:block;
		font-family:Helvetica;
		font-size:18px;
		font-style:normal;
		font-weight:bold;
		line-height:1.3em;
		letter-spacing:normal;
		text-transform:uppercase;
		margin-top:0;
		margin-right:0;
		margin-bottom:10px;
		margin-left:0;
		text-align:left;
	}
	h3{
		color:#8f999b !important;
		display:block;
		font-family:Helvetica;
		font-size:22px;
		font-weight:normal;
		line-height:1.3em;
		letter-spacing:normal;
		margin-top:0;
		margin-right:0;
		margin-bottom:15px;
		margin-left:0;
		text-align:left;
	}
	h4{
		color:#2a3c43 !important;
		display:block;
		font-family:Helvetica;
		font-size:14px;
		font-weight:normal;
		line-height:100%;
		letter-spacing:normal;
		margin-top:0;
		margin-right:0;
		margin-bottom:10px;
		margin-left:0;
		text-align:left;
	}
	.button{
		background:#48c019;
		color:#fff !important;
		font-family:Helvetica;
		border-radius:15px;
		-webkit-box-shadow:inset 0 -3px 0 rgba(0,0,0,.07);
		-moz-box-shadow:inset 0 -3px 0 rgba(0,0,0,.07);
		-o-box-shadow:inset 0 -3px 0 rgba(0,0,0,.07);
		-ms-box-shadow:inset 0 -3px 0 rgba(0,0,0,.07);
		box-shadow:inset 0 -3px 0 rgba(0,0,0,.07);
		font-size:22px;
		font-weight:bold !important;
		padding:15px 30px 16px;
		text-decoration:none !important;
		display:inline-block;
		margin:20px auto 50px;
	}
	#templatePreheader{
		background-color:#e4f5f9;
		border-bottom:0px;
	}
	.preheaderContent{
		color:#8f999b;
		font-family:Helvetica;
		font-size:10px;
		line-height:125%;
		text-align:left;
	}
	.preheaderContent a:link,.preheaderContent a:visited,.preheaderContent a .yshortcuts{
		color:#1eaedb;
		font-weight:normal;
		text-decoration:underline;
	}
	#templateHeader{
		background-color:none;
		border-top:0px;
		border-bottom:0px;
		text-align:center;
	}
	.headerContent{
		color:#505050;
		font-family:Helvetica;
		font-size:20px;
		font-weight:bold;
		line-height:100%;
		padding-top:0;
		padding-right:0;
		padding-bottom:0;
		padding-left:0;
		text-align:center;
		vertical-align:middle;
	}
	.headerContent a:link,.headerContent a:visited,.headerContent a .yshortcuts{
		color:#EB4102;
		font-weight:normal;
		text-decoration:underline;
	}
	#headerImage{
		height:auto;
		max-width:600px;
	}
	#templateBody{
		background-color:#FFFFFF;
		border-top:0px;
		border-bottom:1px solid #edefef;
		border-radius:5px 5px 0px 0px;
	}
	.bodyContent{
		color:#8f999b;
		font-family:Helvetica;
		font-size:16px;
		line-height:150%;
		padding-top:40px;
		padding-right:40px;
		padding-bottom:40px;
		padding-left:40px;
		text-align:left;
	}
	.bodyContent a:link,.bodyContent a:visited,.bodyContent a .yshortcuts{
		color:#d65129;
		font-weight:normal;
		text-decoration:underline;
	}
	.bodyContent img{
		display:inline;
		max-width:560px;
		max-height:100%;
	}
	.templateColumnContainer{
		width:260px;
		padding:20px;
	}
	#templateColumns{
		background-color:#FFFFFF;
		border-top:1px solid #FFF;
		border-bottom:1px solid #edefef;
	}
	.leftColumnContent{
		color:#505050;
		font-family:Helvetica;
		font-size:14px;
		line-height:150%;
		padding-top:0;
		padding-right:0px;
		padding-bottom:20px;
		padding-left:20px;
		text-align:left;
	}
	.leftColumnContent a:link,.leftColumnContent a:visited,.leftColumnContent a .yshortcuts{
		color:#d65129;
		font-weight:normal;
		text-decoration:underline;
	}
	.rightColumnContent{
		color:#2a3c43;
		font-family:Helvetica;
		font-size:14px;
		line-height:150%;
		padding-top:0;

and so on.

What email client/software are you using? (eg GMail)

Can you please share the full email message? I don’t recognize that subject, so it’s definitely not sent directly by us. iFastNet may have sent it, but I can’t verify that with only a subject.

Your system won’t let me copy/paste the message here. it says
Sorry, new users can only put one embedded media item in a post.
Sorry, new users can only put 2 links in a post.

The emails are sent from:-
Epizy.com [email protected]

copy and paste the full email into a .txt file, then upload the file here.
Also, I don’t recognize “[email protected]

Tried that, as a new user it won’t let me upload a file

[email protected] is the email sending system from iFastNet, so it’s quite likely the email was sent by them.

Can you please forward the message to [email protected] so I can check?

1 Like

email sent 7th May

Yes, I got it.

The formatting is being fixed.

The reason you got so many emails (I’ve been told) is because the emails are sent per hosting account, and sent by iFastNet’s platform. So if you have multiple hosting accounts on different providers using that platform and have approved email sending for all of them, then you’ll get multiple copies of the emails for each hosting account.

6 Likes

Thanks, I only have 1 hosting account but the emails are daily, sometimes twice in a day.
Hopefully the unsubscibe link will work when it comes through correctly.

Note that this goes for the accounts on ALL iFastNet supplied brands. This includes Byethost and ProFreeHost, among others.

1 Like

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