Can’t connect with correct credentials

Hosting Support
1

epiz_26418814 https://hilltop_farm

I am a first time user and have entered the credentials supplied by InfinityFree in my Control Panel into the Site Setup in Dreamweaver on my PC. When I click ‘test’ it does not connect.

An error message says:

“An FTP error occurred - cannot make connection to host.
Your login or password is incorrect. Please check your connection information.”

I entered the following details:

image
image1761×1407 1020 KB

Would you please let me know what I’m doing wrong. I have made many attempts before posting.

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Both are same. :eyes:

2 Likes
4

so we can also use ftp.epizy.com? :thinking:

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well both point to 185.27.134.11 IP host.

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6

@Madeline7

Help, I cannot connect to FTP - Docs - InfinityFree Forum

5 Likes
7

Thank you so much BayoDino. I’ve changed the password and it worked.
I feel so stupid, I had read that article and others but didn’t change the password!

3 Likes