Can’t connect with correct credentials

epiz_26418814 https://hilltop_farm

I am a first time user and have entered the credentials supplied by InfinityFree in my Control Panel into the Site Setup in Dreamweaver on my PC. When I click ‘test’ it does not connect.

An error message says:

“An FTP error occurred - cannot make connection to host.
Your login or password is incorrect. Please check your connection information.”

I entered the following details:

Would you please let me know what I’m doing wrong. I have made many attempts before posting.

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

Both are same. :eyes:

2 Likes

so we can also use ftp.epizy.com? :thinking:

well both point to 185.27.134.11 IP host.

2 Likes

@Madeline7

https://support.infinityfree.net/files/i-cannot-connect-to-ftp/

5 Likes

Thank you so much BayoDino. I’ve changed the password and it worked.
I feel so stupid, I had read that article and others but didn’t change the password!

3 Likes