Cannot unzip file in filemanager

[emilRailgun]

epiz_33842202

I cannot unzip file in filemanager

Error Message

(please share the FULL error message you see)

Other Information

When I open dev tool, I see

Fatal error: Uncaught Error: Call to a member function getFileNames() on null in /var/www/html/new/application/api/file_sources/connection/ArchiveExtractor.php:78 Stack trace: #0 /var/www/html/new/application/api/file_sources/connection/ArchiveExtractor.php(84): ArchiveExtractor->setupArchiveHandle() #1 /var/www/html/new/application/api/request_processor/RequestDispatcher.php(685): ArchiveExtractor->getFileCount() #2 /var/www/html/new/application/api/request_processor/RequestDispatcher.php(95): RequestDispatcher->downloadForExtract(Array) #3 /var/www/html/new/application/api/request_processor/RequestMarshaller.php(98): RequestDispatcher->dispatchRequest(‘downloadForExtr…’, Array) #4 /var/www/html/new/application/api/api.php(55): RequestMarshaller->marshallRequest(Array, false) #5 {main} thrown in /var/www/html/new/application/api/file_sources/connection/ArchiveExtractor.php on line 78

[KangJL]

Please extract zip file locally then upload via ftp

[emilRailgun]

It will take much time because I have very many file (about 400 files) so I need to zip them

[KangJL]

Well, you need to upgrade to premium hosting then

[Admin]

@emilRailgun

It will take much time because I have very many file (about 400 files) so I need to zip them

I think letting FileZilla upload all the files in sequence takes a lot less time than trying to make archive extraction in the web based file manager work. Yes, it takes time, but very little effort, and it’s much more likely to work.