Can't delete removed Subdomain Folder and Locked out myself!

Hosting Support
1

### Username or Website URL
epiz_29782981
https://electrosoft.ml/

### Error Message
Hello There! I recently added a Subdomain to my hosting Account(electrosoft.rf.gd) and Now I deleted it due to some reason. But when I opened my File manager I was unable to delete the “electrosoft.rf.gd” folder , so i opened it and tried deleting htdocs inside it but i was unable to do that so i tried changing its permission , but unfortunately i removed Owner permissions and set them to Group and Public…
Now I am neither able to change its permission nor able to delete the folder…
I am Really Stucked, Please help me!!!
:cold_face: :stuck_out_tongue_winking_eye: :stuck_out_tongue_winking_eye: :cold_face: :cold_face:

2

Since you created this mess, is better for you to de-activate this account and create a new one. Remember to remove domain from this hosting account before de-activating

3 Likes
3

Hey there!
Please note that you cannot delete sub-domain folders. You can only rename them.
Thanks!

3 Likes
4

I think he’s on premium, which gives him full root directory access.

1 Like
5

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