Cant receive or send emails

I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

Did you read this article? https://infinityfree.net/support/how-to-set-your-mx-record/

Also, I’d be happy to check this for you, but I need to know your domain name to do so.

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

when i try to delete this MXRecord ( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) i get Error #459346986 Please contact supportMX Records can not be altered on subdomains

@Admin said:

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

Did you read this article? https://infinityfree.net/support/how-to-set-your-mx-record/

Also, I’d be happy to check this for you, but I need to know your domain name to do so.

My domain is planyourmoments.com

@planyourmoments said:

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

when i try to delete this MXRecord ( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) i get Error #459346986 Please contact supportMX Records can not be altered on subdomains

Again, please do check the knowledge base before posting. There is an article dedicated specifically to this message: https://infinityfree.net/support/mx-records-cannot-be-altered-on-subdomains/

@planyourmoments said:

@Admin said:

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

Did you read this article? https://infinityfree.net/support/how-to-set-your-mx-record/

Also, I’d be happy to check this for you, but I need to know your domain name to do so.

My domain is planyourmoments.com

The MX records on that domain look fine. So the issue is not the MX records.

@Admin said:

@planyourmoments said:

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

when i try to delete this MXRecord ( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) i get Error #459346986 Please contact supportMX Records can not be altered on subdomains

Again, please do check the knowledge base before posting. There is an article dedicated specifically to this message: https://infinityfree.net/support/mx-records-cannot-be-altered-on-subdomains/

@planyourmoments said:

@Admin said:

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

Did you read this article? https://infinityfree.net/support/how-to-set-your-mx-record/

Also, I’d be happy to check this for you, but I need to know your domain name to do so.

My domain is planyourmoments.com

The MX records on that domain look fine. So the issue is not the MX records.

So where is the issue? How to resolve it?

@planyourmoments said:

@Admin said:

@planyourmoments said:

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

when i try to delete this MXRecord ( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) i get Error #459346986 Please contact supportMX Records can not be altered on subdomains

Again, please do check the knowledge base before posting. There is an article dedicated specifically to this message: https://infinityfree.net/support/mx-records-cannot-be-altered-on-subdomains/

@planyourmoments said:

@Admin said:

@planyourmoments said:
I have updated the for my domain name to mx.epizy.com but unable to send or receive emails.
There is already a MXRecord by name( qrkxhihn.epizy.com mx.byetcluster.com. 0 ) that i want to delete.

Did you read this article? https://infinityfree.net/support/how-to-set-your-mx-record/

Also, I’d be happy to check this for you, but I need to know your domain name to do so.

My domain is planyourmoments.com

The MX records on that domain look fine. So the issue is not the MX records.

So where is the issue? How to resolve it?

I just checked the issue and it looks like the issue described here is still going on: https://forum.infinityfree.com/discussion/4784/email-account-webmail-forwarders-issues