I am also trying to upload any file or even just create new folder using Filezilla amd getting error" “550 Can’t create directory: Disk quota exceeded”. Trying to upload or create folder from CPanel using MonstaFTP Online File Manager: “Error! There was an error creating the FOLDER: Error during FTP MAKE_DIRECTORY_OPERATION”
Sorry, I don’t understand. What is “only updated every day”? I ‘may need to wait’ for what? The statistics I am showing for inodes / traffic usage etc. did not changed since yesterday, two days ago or even last week. The site is barely used and there is no counters ( like inodes used or daily hits ) that was on 100% yesterday and I may need to wait for it to reset. The whole home directory become write protected when CPanel shows everything ‘unlimited’ + inodes used 0%, daily hits used 1% and it’s true because as I said, the site is barely used - there is maybe 1 or 2 visitors / day except me.
… not sure if this one related to my problem… they discuss only FTP server functionality, it appears I have global write permission issue where FTP that unable to upload seems to be only part of the problem
Thanks for replay! I mention in my first post that CPanel shows inodes usage is on 0%. And this is strange because there is ~2.7K files and ~300 folders. So it should be more like 10%. It looks like server returning error when counting used inodes. After more than two days the problem is still there - no files or folders can be uploaded or created, installed CMS works but only in read-only mode, I can’t add or change anything.
P.S. Is it possible that entire epiz_25306293 account was recently moved to another server? I did not write it down when I open this account but I have that feeling that main domain was different from “020pafos.epizy.com” that shown on CPanel now. Maybe that relocation caused the issue?
After three days of CPanel showing used inodes 0% ( 2 of 30019 ) today it changed to 8% ( 2537 of 30K ) which is a correct number. ( I did nothing - I can’t upload and I did not delete anything ) Still, trying to create new file or folder anywhere under /home/vol12_2/epizy.com/epiz_25306293 returns error “Disk quota exceeded” on Filezilla and errors on CPanel MonstaFTP Online File Manager and my installed php script when it fails to create a cache file.
I just had someone look into the issue. It turns out that this was a bug which has now been fixed. And since I gave them your username to verify the issue, they may have refreshed your inode counter to verify their fix worked.
It should now automatically refresh at least daily.
I also tried to create a simple text file on your account, but didn’t see any disk quota errors.
Thank you for replay. Unfortunately it is still not working, entire epiz_25306293 account remains write protected. Please see attached screenshots - I just ran same tests once again - from Filezilla and File Manager. The only thing that works ( and that’s what you probably seen ) is when you try to create test file - it works if the file is empty and 0 kb size. That works for me too. But not relay resolving the problem. So far - except the inodes counter fixed I am still on the same exact spot as 3 days ago.
p.s. creating AND uploading new file that have 0 kb size always works. uploading files > 0 kb returns error OR uploaded file on the destination become 0 kb ( binary files return errors, .php files get cut to 0 )
24 hours after whatever was fixed for inodes counter on the server side daily statistics got finally reset and my account epiz_25306293 released from write protection - everything seems to be back to normal, I am able to upload now. Thanks for support.