Getting error that Please set up the following CNAME record on your domain name

Hosting Support
1

Username (e.g. epiz_XXX) or Website URL

[email protected]

(please specify the website or account you are asking about)

Error Message

Please set up the following CNAME record on your domain name. This record is necessary for the certificate provider to verify you own the domain name.

We couldn’t identify the nameservers of your domain name.

Please set up the CNAME records at your domain’s DNS provider.

The current nameservers of your domain are: ns49.domaincontrol.com, ns50.domaincontrol.com, ns53.domaincontrol.com, ns54.domaincontrol.com.

Source _acme-challenge.earlytester.com
Destination 5f66fe2a-07a4-4214-b9e5-56403e6b61d7.acmedns.infinityfree.net
Current Destination (no CNAME found) Not Ready
(please share the FULL error message you see)

Other Information

Domain from Godaddy.com
ns still pointing to Godaddy ns
If I change ns to infinty name server I am not able to receive email.

Currently I need to get SSL Certificate to get my site HTTPS ready.

(other information and details relevant to your question)

Regards
Uday

2

If you are not using IF nameservers, you will have to copy the record and add them manually at GoDaddy.

4 Likes
3

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Where should I check the CName records in IF

Below is the value of CNAME records from Godaddy

image
image1920×1080 139 KB

Regards
Uday

4

so that I get SSL Certificate.

5

If you are not using InfinityFree, you need to create the CNAME records with GoDaddy, NOT in the control panel.

4 Likes
6

Yes Already records are there in Godaddy as you can see in Screen Capture

But when I create SSL certificate in IF I am getting the error.

Any additional record I have to add other than that mentioned in th CName

Regards
Uday

7

I do not see it

image

Where??

2 Likes
8

I mentioned about the 3 CNAME records.

Which record Should I exactly add

Can you please let me know.

Regards
Uday

9

You should add the following:

4 Likes
10

Okay.Thanks very much.

IF has been very helpful in Hosting my site.

I am making it Mobile Responsive using Bootstrap and adding SSL Certificate.

Is there anything else required before I share it with Customer.

SEO is there, I guess.

Thanks and Regards
Uday

11

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