My site using Wordpress and I installed plugin All in One WP Migration. After creating a file backup I download it. But every time I download the file, the process always disconnect at 10%. I don’t know another way to backup my website and move to another Domain. Please help me.
No! You would go to yourdomain, where your domain is the domain you’re hosting with us, then inside that, go to htdocs, and then click on “Desktop” on the left side, create a new folder there, and drag the folders / files you would download inside that folder!
Doing that right now (with my FTP service as a test):
Right click on the left side after selecting “Desktop” and create a new folder (I can’t take a screenshot for it). Give the folder a name you would like. Connect using the instructions you find on the KB article I posted. Click on the domain folder, like on this screenshot, considering that ergastolator.website is my domain, but for you it may vary:
After that, click on “htdocs” (for me there isn’t any htdocs folder, so I can’t open it). Then, drag the folders / files you want to download from the right side to the folder you created on the left side:
As an example, I copied only a folder, that contains some reCAPTCHA tests and then nothing. But you are free to select all with Ctrl+A and drag that all on the folder you’ve created on the left side!