How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following:

  • Your FTP username
  • Your FTP password
  • The FTP hostname
  • An FTP client

You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bottom of this tutorial.

For this guide the FileZilla FTP client is used. FileZilla is a popular free FTP client available for most common operating systems. But most other FTP clients can be used as well.

Setting up the Connection

  1. Open FileZilla
  2. Open File > Site Manager
  3. Click New Site
  4. In Host, type the name of the FTP server:
  5. From the Logontype dropdown select Normal
  6. In User, type your username (eg. epiz_12345678)
  7. In Password, type your password
  8. Click OK

You have now just saved your connection information in FileZilla. If you want you can open Site Manager again and click on New Site under Select Entry to change the name from New Site to something meaningful like, That setting may help you to identify the account more easily.

Transferring Files

  1. Open FileZilla
  2. Open File > Site Manager
  3. Click the site you want to connect to under Select Entry
  4. Click Connect

You should now be connected to your FTP account and see your files on the right and on the left, are files on your computer.

Using these two views you can upload and download by drag and drop by selecting files you want to upload from the left and dragging them to the right and vice-versa for files you want to download.

Keep in mind, if you have multiple sites on your account such as sub-domains or domains, you should always upload into the appropriate location for those sub-domains or domains (eg. / or /

Removing Files

  1. Right-click on the files/directories you want to remove
  2. Select Delete

Changing File/Directory Permissions

  1. Right-click on the file/directory
  2. Select File Permissions…
  3. Using the checkboxes set your new permissions
  4. Click OK

Remember, never go below 600 or you will not be able to make changes to the file yourself.

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