My Account got Suspended on Day 1

Hosting Support
1

Username epiz_28060456

My account got suspended on day 1, Kindly unsuspend my account because it might affect my SEO . Please do help me. I am planning to upgrade my hosting soon. Thanks

Error Message

Account Suspended

Other Information

(other information and details relevant to your question)

2

Requesting Support

3

please read why it was suspended and create a ticket if it is for abuse

2 Likes
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They are telling because of some memory overuse. I saw the mail which went to spam

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was it ram overuse

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I guess so

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ram overuse is a 24hour suspension and cant be appealed. Please wait 24hours for reactivation.

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Is there something that can be done because this might affect the google indexing

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nope. wait 24hours for reactivation

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Is there an option where i can get some extra bandwidth as a first time penality. I would really like my website to be up.

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The mails went into spam folder

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Hi is there something you can do @Deveroonie

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yes. wait for the suspension to end

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No one will receive any surplus on caps/limits because that would be unfair to everyone. Everyone receives the same limitations.

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we do not give people unfair benefits just because they ask for it

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…
that’s your issue, not ours

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Bandwidth on Infinityfree is unmetered

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Maybe you could check the client area and see the actual reason instead of guessing what the issue is?

For the daily limits, we always tell explicitly which limit has been hit. We try to be as clear as we can be with those things, especially given that there isn’t an option to send a ticket to ask for details.

The limits are the same for all accounts on free hosting. If they are not enough for you, please consider switching to a premium account.

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