My account keep suspending for days and days again and again ,just immediately after it comes out from suspending,its suspended again. And i create tickets for that,but no one answer me from infinityfree support team.
I am ready angry
Im telling i not even open my wordpress at all,and when i want to use my account it suspended again immediately.it not allows me to open my wp and suspend me again
Yes, you have already mentioned that. If you can share the reason you were suspended, that would be greatly appreciated. If you would not like to share it publicly, you may PM me.
Yes of course. It says that im using all i/o hit limit.
But my problem is ,that , it not guves me a chance to remove something from phpmyadmin at all.
It just go to suspending immediately after comes out from suspending
If you even have 5 minutes between a suspension lift and another suspension, you can go to your wp-admin and remove all of the plugins. Do you remember which plugins you had installed? If you do, post them here so we can hopefully tell you which ones caused your problem.
Well that would explain why you are getting a support response. You can only create a ticket if you are permanently suspended. Temerity suspended accounts can only get support here.
Please read this, and follow @wackyblackieās advice.
Looking at your usage and also the usage of @QuilterChicās account described here, I suspect that something may be going wrong with the IO usage calculations, and the limits maybe are not being reset.
My account is also suspended even I deactive the plugin.
Please help me check.
My email: nphu.2021.21850016@gmail.com
It keeps suspending so I canāt do anything.
iFastNet has investigated the issue, and have concluded that there is no issue with the resource usage metrics, which means that your accounts were all suspended because you actually exceeded the IO limits of the account.
So to fix this, youāll need to reduce your IO usage, or get more IO power by upgrading to premium hosting.
We run a free service. We have limits on that service. You may hit a limit if you use too much of it. Just because you hit the limit and you donāt understand why doesnāt mean doesnāt mean weāre cheating you.
Also, quoting what I said a week ago:
Do you really think we would suspend your accounts, lie to you about the reason, string you around with false hope to get you to upgrade? Do you really think thatās how a company gets happy, loyal customers?