Problems with wordpress & woocommerce

Hello people. I would like to know, how can I install the woocommece plugin on my free domain, because always appear a message when I upload the plug in or I try to install from the wordpress
" Your installation of WooCommerce is incomplete. If you installed WooCommerce from GitHub, please refer to this document to set up your development environment."

thanks

Try to install the plugin you’re trying to install via FTP. Here are the instructions.

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but the FTP is not working, I have download FILEZILLA and does not connect :frowning:

always appear this message

Estado: A resolver o endereço de ftpupload.net
Estado: Conectando 185.27.134.11:21…
Estado: Conexão estabelecida, esperando mensagem de boas-vindas…
Resposta: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Resposta: 220-You are user number 899 of 3900 allowed.
Resposta: 220-Local time is now 18:31. Server port: 21.
Resposta: 220-This is a private system - No anonymous login
Resposta: 220 You will be disconnected after 60 seconds of inactivity.
Comando: AUTH TLS
Erro: ConexĂŁo expirou apĂłs 20 segundos de inatividade
Erro: NĂŁo foi possĂ­vel conectar ao servidor
Estado: Aguardando para tentar novamente…

That is because your Internet connection doesn’t accept Explicit TLS connections. Can you try to connect with “Plain FTP” encryption method and see if it works?

how can I do that? I’m not really good on this… LOL
DUMMIES EXPLICATIONS PLEASE HAHAHAHAHAH