Where’s the “Knowledge Base”? The “Tutorials” page says to check it, but there is no LINK to it on that page; and none in the control panel: https://support.infinityfree.net/
Found this: " Please note that it can take up to 72 hours for a new domain name to start working everywhere. Why does this happen?" So maybe I have to wait 3 days to see if the web site is going to work or not?
Hi. Well, I have discovered something odd. I have an account whose name is the web address I had wanted; and I apparently have a web address that is not exactly the same as the account name… and something is mixed up somewhere. If I put each address into the location finder, one defaults to the other…
What do you make of this?
Something weird appears to have happened to your domain. You can see it in the control panel, but it’s not actually added to the domains database which is used to load websites.
Like @katufo, removing the domain name from your account and then adding it again should fix this.
Hi. Well, I checked today, and fina-nafi.rf.gd seems to be working. My index page is there. It’s broken because I deleted the content files, my FTP mixed it all up, I have to do it again.
Question: is there any way for me to CHANGE fina-nafi.rf.gd to fina-nafi**-org**.rf.gd because that’s really the domain I preferred for the site. If not, I guess I’ll stuck with what I have. Thank you.
You can add additional free subdomains to your hosting account through the Subdomains section, and remove your existing subdomain either through that menu or through the Addon Domains section (if you want). But I would recommend to keep both subdomains for a while, and redirect the old subdomain to the new one to make sure you don’t lose any traffic.