My site is working great over SSL in my desktops (chrome) I have a green lock near the address bar saying “Identity verified”
But using a mobile browser ChromeI see the following message - “The identity of this website has not been verified” and the lock (in chrome near the address bar) has a red x mark on it Any idea why it happens?
Word ok on my iPhone. Try clinking the link you provided (Dont just type it on), and let me know if it works.
try on chrome mobile please
when you in chrome mobile incognito it works well but not in the normal browser mode
I don’t see an error in…
Yes, this is all on a Apple iPhone.
August 16, 2021, 10:31pm
I’ll keep on the look and share a screenshot when it happens again
August 16, 2021, 11:46pm
It just happened again please, I’ve added a screenshot.
I read it has something to do with the SSL chain. you can check my site from the given link SSL Server Test (Powered by Qualys SSL Labs)
What SSL provider are you using?
And charge your battery
August 17, 2021, 11:33am
August 17, 2021, 12:36pm
Yes I’ve done that configuration by the .htacess file.
Everything used to work well until recently when we’re having these issues on chrome app on Android.
August 17, 2021, 2:17pm
There is an article about that error from SSL Labs:
“Most” browsers work fine without the CA certificates, but it appears that your phone is the exception.
August 17, 2021, 4:44pm
@Admin well I use to believe it was my phone but 2 other colleagues also complained the same. I think it’s best we make arrangements to upgrade to premium hosting to avoid these headaches.
Or you can try using Cloudflare. Google Chrome on Android must be the only one that does not like it.
I will show you how to easily set up Cloudflare, Edit Records, and Troubleshoot with images!
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Cloudflare cannot be used on free subdomains from InfinityFree
You can use Cloudflare on Custom Domains ( yoursite.com) and with Custom Sub-Domains ( subdomain.yoursite.com)
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August 17, 2021, 5:13pm
@Greenreader9 I’ll read it and try my hands on this.
August 17, 2021, 5:47pm
I’m done with this configuration and now my SSL cert is being issued by Cloudflare hopefully I don’t face that problem again. hahaha, Thank you again
August 24, 2021, 5:47pm
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