I can understand you want to hide the internal IP addresses of your network, but can you please not hide the command you ran? I can’t check what you’re connecting to if you hide that information. Remember, the IP address and domain names of both your website and the FTP servers are publicly information.
Also, that traceroute looks very normal. Our servers block ping requests to the “Request timed out” messages are normal. The last hop is wildcard.net.uk, which is the network edge of the datacenter. In some cases, if the ISP blocks access to our servers, you’ll see that the connection never reaches our datacenter.