Woocommerce error

hello,

first of all thank you for this great hosting service, and i hope the support is also as great as the quality of the servers.
i’m hosting my wordpress website, that uses elementor , ocean wp theme and woocommerce.

when i try to upload woocommerce or the plugin ocean extra, the error message : " critical error has occured " , what to do in this case ?
PS: even if the installation is completely fresh of wordpress i can’t install woocommerce .
thanks in advance.

Hello there,

Please check the Knowledge Base first next time, this has already been discussed many times.

For your issue, please refer to this Knowledge Base article:

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