Website outage (Sites returning "Suspended Domain" or "Connection Timed Out")

my website is still redirects to suspended domain epiz_33034667

Website for wogid.xyz this isn’t spam please don’t mark as spam

image

Clean your browser cache (CTRL + F5) or try incognito/private mode

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how about wog-team.space it belogs to me no side ads just my website

OxyDac here - and that address is "online" after 1-2 hours passed since your question.

now i am back live!
thank you

It seems that starting around an hour ago, websites have been coming back up!

According to our own monitor, some servers are still unreachable, and it’s possible that some sites still redirect to a suspended domain page.

But based on what has been happening so far, it’s likely that the remaining sites will come online as well within the next few hours!

That said, I still haven’t heard anything from iFastNet about this.


As a general response to all the “my website is back up but now I get a different error” messages: the known effects of websites are Connection Timed Out errors and Suspended page redirects. So please don’t write any more posts saying “my website is back online”. We know, that’s the plan.

For any other errors (code errors, WordPress errors), it may be related but probably isn’t. Please consider waiting a few hours for things to stabilize, and if they don’t, please create a new topic where we can investigate the issue while keeping this topic focused on the outage.


Also, just like having thousands of “my website is down too” posts with no context are not helpful, having thousands of “my website is back up now” posts is not helpful either.

Please keep the topic clean. Unless you have a different question or new and relevant information, please refrain from posting here.

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About 30 minutes ago my ftp manager started working with the default ftp manager. At that time mysql server was not worked.

But now the website is live and all the features is working fine …

About two hours ago, all website IPs that previously did not respond to requests at all have come up again (except for the .55 and .57 IPs, which are of course still down due to the migration to SSD storage).

I think this means all active accounts should show their sites and not redirect to a suspension page, but that’s harder to check.

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Thanks

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Thanks for your efforts!

My website runs again. However, after FileZilla connects FTP it says:
421 Home directory not available - aborting
The online FTP tool (filemanager.ai) says instead:
Error! FTP authentication failed

Is this error also related to the currently being resolved issues?
(my control panel says my files are on volume vol19_1, if that helps.)

After the outage my website works again, but I am not able to access my ftp, since yesterday, when the site was working again. Domain shiningman.net

I have a problem

my database is gone

domain : apn.rf.gd

A post was split to a new topic: WordPress Help

A post was split to a new topic: Expired Domain?

It seems that all issues have been fixed for now! If you’re still experiencing any issues that you think may be related, please create a new topic in Hosting Support where we can investigate it.

In the mean time, I’m closing this topic.

What would help even more is if you included a website URL or at least an account username so I would know what to check. That’s guaranteed to help a lot more than just one attribute of the account that may or may not be related.

Fortunately, you only have one account which I could check, which seems to have working FTP now.

Also on vol19_1, also working again now.

Most likely a residual issue from the outage.

I can see your account has a database that’s not empty. If that’s not what you mean, please create a new topic and describe the issue there, it’s a bit too specific a question for this topic.

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